Frequently Asked Questions

  1. We have in-house maintenance personnel, why should we consider hiring Washers, Inc.?
  2. What brands of laboratory washing equipment does Washers, Inc. service?
  3. What are your prices for annual inspection agreements? Emergency service? Hourly maintenance? Training?
  4. What about overtime? Weekends? Holidays?
  5. What about technical support via email or phone?
We have in-house maintenance personnel, why should we consider hiring Washers, Inc.?
If your facility is like most, your maintenance personnel have responsibilities that encompass a broad range of services, not just the laboratory washing equipment. Washers, Inc. specializes in laboratory washing equipment of all types. Our personnel have over twenty years of industry experience, which translates to your facility in quick, efficient, and cost effective solutions. Let us do it right the first time!
What brands of laboratory washing equipment does Washers, Inc. service?
We inspect, maintain, and service all brands of laboratory washing equipment including, but not limited to, Basil®, Better Built®, Steris®, AMSCO®, Lynx®, Girton®, Castle®, Northwestern®, and Scientek®. We have ABSOLUTELY NO AFFILIATION with any of the aforementioned companies. (Think of us as your local mechanic!) As a result, our advice to your facility is completely free from corporate sales pressure. We provide your facility with the highest quality service at exceptional value.
What are your prices for annual inspection agreements? Emergency service? Hourly maintenance? Training?
We encourage all prospective customers to contact Washers, Inc. with their facility’s individual needs. Whether you have twenty machines or two, our staff treats all customers with the same excellent and responsive service. All customers, regardless of size, receive the exact same price for inspections, hourly service, and emergency repairs. When Washers, Inc. give you a quote for a project, we stand by that quote. There will never be “additional work.” If we missed it, it’s on us. Please contact us at 1-877-878-9274 or service @washersinc.com for a detailed quote for your facility! You will be very surprised at how much you can get for the same price as some of our competitors!
What about overtime? Weekends? Holidays?
As a veteran owned business, we believe in hard work and dedication and that you shouldn’t have to pay extra for those qualities! Our goal is to minimize the amount of down time that your machines experience, and our personnel PREFER to work after working hours, on weekends, or whenever it is most convenient to your facility. We save you time and money by preventing your facility from paying personnel to stand around and do nothing!
What about technical support via email or phone?
Annual contract customers receive free 24/7 technical support by phone or email! Our goal is to help guide and train your personnel to diagnose and fix the most common problems WITHOUT ever having to travel to your facility. Only when your maintenance personnel have exhausted their abilities will we suggest an on-site service call. Contact Washers, Inc. for more details!!